We gladly welcome returns for unused items in their original condition (with tags attached, unwashed, and undamaged) within 15 days of delivery, and we provide store credit for such returns.
Please note that we do not offer refunds for orders, given the time and effort invested in each product. Refunds are exclusively processed in cases of fulfilment errors, such as incorrectly shipped or missing items.
The store credit, issued in the form of a credit note, is valid for one year from the date of issuance. You can conveniently redeem it either online or at any of our physical stores.
To initiate a return or exchange, please follow the outlined steps below:
You can request an at-home pick-up for your returns and exchanges by writing to connect@thefarstore.com. or Call/WhatsApp our customer care at +91 9730014295 from Monday to Saturday, between 10:30 a.m. and 7:30 p.m. (IST). We’ll look into the issue and get back to you within 48 working hours. Any complaint that is reported after 15 days of delivery will not be accepted.
To initiate a return or exchange, please follow the outlined steps below:
You can request an at-home pick-up for your returns and exchanges by writing to connect@thefarstore.com. or Call/WhatsApp our customer care at +91 9730014295 from Monday to Saturday, between 10:30 a.m. and 7:30 p.m. (IST). We’ll look into the issue and get back to you within 48 working hours. Any complaint that is reported after 15 days of delivery will not be accepted.
Please note that sale items are not eligible for returns or exchanges.